Returns & Exchanges
At RCB E SCOOTER & RCB E BIKE, we want you to be completely satisfied with your purchase. If your fashion accessories or apparel do not meet your expectations, you can return or exchange them within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization number.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the goods are unworn and in their original condition.
Ship the Items
Affix the provided shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing